Online privacy is constantly evolving, and , NeoBanQ a company that is organized in the United Kingdom, will take all commercially reasonable efforts to maintain up to date and effective online privacy standards and practices. We have linked every page of NeoBanQ’s website (“Website”) to this page for Your convenience and You may also contact NeoBanQ at firstname.lastname@example.org with any questions or concerns that You may have.
NeoBanQ is committed to respecting Your online privacy and recognizes Your need for appropriate protection and management of any personally identifiable information (“Personal Information”) You share with us. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home, credit card information, and Website usernames and passwords.
If You choose to provide NeoBanQ with Your Personal Information through its Website, or by facsimile, mail, or e-mail, NeoBanQ may transfer that Personal Information within NeoBanQ and transfer that Personal Information to NeoBanQ’s Third Parties service providers, merchants with whom You have made transactions with for the purpose of assisting the merchant in resolving disputes across borders, and from Your country or jurisdiction to other countries or jurisdictions around the world.
NeoBanQ also collects government-issued identification numbers (“ID Numbers”) to comply with existing Know Your Customer government regulations.
To protect Your privacy, NeoBanQ has adopted the following principles:
What is this Document?
NeoBanQ is committed to safeguarding your privacy. We want you to know how we collect, use, share, and keep information about you and the choices that are available to you when you request our products or services. In this privacy statement, we describe how NeoBanQ, in its capacity as the data controller, collects, uses, shares, and keeps the information about you in accordance with Regulation. From time to time, we may change this privacy statement. Depending on the nature of the change, we will inform you of any such change through our written communications with you or through our website.
We use organizational, administrative, technical and physical security measures to safeguard your Personal Information and to help ensure that your information is processed promptly, accurately and completely. We require Service Providers to safeguard your Personal Information and only use your Personal Information for the purposes we specify.
Retention of Information
We will keep your Personal Information only as long as we need to deliver the products and services that you requested unless we are required to keep it for longer periods because of law, regulation, litigation or regulatory investigation purposes. For example, your Personal Information will be stored for 7 years after you close your account, due to Inland Revenue requirements. If your account is in default, and the balance remains unpaid or unsettled, in accordance with fair lending practices and our risk and debt recovery policies, this information could be retained by us for longer periods of time and consideration if you choose to apply for products in the future. When your Personal Information is no longer necessary for legal or regulatory needs, to administer your account or to deliver the products and services you have requested, we will take reasonable steps to securely destroy such information or permanently de-identify it.
Access to your information
We encourage you to check regularly that all Personal Information held by us is accurate and up to date. If you believe that any information we hold about you is incorrect or incomplete, you may ask us to correct or remove this information from our records.
You have the right to access, update, erase, change or correct your Personal Information. More specifically, you have the right to: withdraw your consent for our use of your Personal Information at any time, where our processing is based on your consent; restrict and/or object to the use of your Personal Information; request a manual review of certain automated processing activities where your rights are affected; request a copy of your Personal Information we have about you. If you want to exercise any of your rights or if you have any questions about how we process your Personal Information, you can contact email@example.com. You also have the right to contact the Information Commissioner directly at www.ico.org.uk.
Query or Complaint
If you have questions about this privacy statement or how your information is handled or wish to make a complaint or exercise your rights email firstname.lastname@example.org.